Shipping policy

Here’s the scoop on our shipping process:

• Quick Delivery: Expect your package to leap from our warehouse to your doorstep within 1-3 business days, depending on your location.
• Reliable Trackable Couriers: Once your order is dispatched, you’ll receive a tracking number via email so you can follow its journey. We are partnered with AUSPOST for all Australia wide deliveries. 
• Worldwide Shipping: We ship internationally to all destinations. We use DHL for all international doorstep deliveries.
• Transparency: No surprises here! We’re upfront about shipping costs, which are calculated at checkout based on your location and shipping method. Usually we try keep a cap of $15 for all domestic deliveries.
• Order Updates: Keep an eye on your email or SMS for delivery notifications, so you know exactly when to expect your order. 
• Order Delivery: We do send out a delivered notification along with review link post your purchase. 

We at Kangaroo Collective are committed to ensuring that your order not only arrives on time but also meets all your expectations.

Got questions? Need help?

Our customer support team is just a hop away at support@kangaroocollective.com.au. 🌟